The 200-review shop isn't better than you. It just asks.
After every job, a text goes out asking how it went. Happy customers get pointed at Google, and anyone unhappy reaches you privately first.
Maps does the math for every customer, every time.
When a homeowner compares two window cleaners on Google Maps, the one with 200 reviews wins against the one with 12 before either phone rings, and it has nothing to do with who does better work. Reviews are the scoreboard, and the shop that asks every customer runs up the score.
You keep meaning to ask. Every contractor does. But you finish the job, load the truck, drive to the next one, and the moment passes, so your best work never turns into proof.
Smart review routing: ask everyone, hear the bad news first.
After you mark a job done, the system texts the customer asking how it went, and it follows up politely if they don't answer, up to 4 times. A 4 or 5 goes straight to your Google review link while the job is still fresh in their mind.
Anything below 4 routes to a private feedback survey first, so the unhappy customer gets a direct line to you and you get the chance to make it right before it becomes public. They can still post wherever they want, but you heard it first, and most people who get a fast fix don't feel the need to torch you online.
Specifically, here's what you get.
- Automatic review request after every completed job
- Up to 4 follow-up nudges per customer, then it stops
- Below 4 stars routes to a private feedback survey
- 4 to 5 stars routes to your Google review link
- AI-drafted responses to incoming reviews, you approve them
- Fresh reviews syndicated to your business profile
All of it is part of Contractor Pro at $297 a month, together with the website, the business line, the reviews engine, and the inbox, because none of these pieces works as well alone as they do wired together. See the full system →
Asked by owners on almost every demo.
You're asking every single customer for honest feedback, and every customer can still post publicly wherever they want. What the routing changes is the order: unhappy customers reach you directly first, which is what most of them actually want anyway.
No. Never. Every request goes to a real customer after a real job, and that's non-negotiable.
It lands in your inbox as a conversation, so you can call the customer and fix it. That feedback is worth more than the review would have been.
That depends on your job volume, because the system asks after every job. A shop doing 40 jobs a month asks 40 times a month instead of whenever the owner remembers.
Your work is good. Make Google show it.
Book a demo and see the review flow run live, from job-done to a new Google review.
Month to month. No contracts. $297 flat.
